Secure ordering

In order to guarantee that the personal details the customer supplies us are not misused in any way, the Roberttos.com site uses all industry standard security methods. This means that we do not store any credit card details, and we will never share customer information with any third parties. In order to ensure the complete security of the purchase area of our site, we use Secure Sockets Layer (SSL) technology, thus guaranteeing a completely secure shopping environment to keep our clients’ minds at rest. We make sure all pieces of potentially sensitive information (including credit card details, addresses and names) are encrypted, meaning that even if our site was intercepted by somebody else, none of our clients’ information could be read or accessed. Should you wish to update or delete your personal information, or if you would not like to be contacted by Robertto’s to hear of any promotional offers, do not hesitate to contact us at clientservice@roberttos.com. In order to personalize your shopping experience and allow you to access your shopping basket at any time, Roberttos.com uses cookies. As such, if you have elected to not accept cookies on your computer, you will not be able to use the website correctly. Please read the section on Cookies below if you would like more information on selecting or deselecting cookies. In order to keep yourself updated on developments and changes to our privacy policy, please return back to this page regularly to check for updates.

Data protection

Whether you provide information to Robertto’s online or otherwise, it will be processed appropriately by Robertto’s and used to provide you with the products you have ordered, as well as for billing and accounts purposes, and to maintain all the records of your transactions. As well as this, your information may be kept on file in order to allow Robertto’s to keep you updated about promotions and services we feel may interest and benefit you. Alongside allowing us to accurately process your orders, all the personal information which you submit to the Robertto’s site will be used to improve our services, monitor your preferences, and allow us to market our products more effectively. We absolutely respect the privacy of our clients, and comply with all up-to-date data protection laws and legislations. Unless we have your written consent, we will never make our mailing list available, nor will we disclose your personal data for any marketing whatsoever outside of Robertto’s unless we are directly required to do so by a court of competent jurisdiction. Should you wish to update or delete your personal information, or if you would not like to be contacted by Robertto’s to hear of any promotional offers, do not hesitate to contact us at clientservice@roberttos.com. In order to personalize your shopping experience and allow you to access your shopping basket at any time, Roberttos.com uses cookies. As such, if you have elected to not accept cookies on your computer, you will not be able to use the website correctly. Please read the section on Cookies below if you would like more information on selecting or deselecting cookies. In order to keep yourself updated on developments and changes to our privacy policy, please return back to this page regularly to check for updates.

Cookies

Cookies are very small text files that are stored on your device’s hard drive when you visit websites. Roberttos.com uses first-party cookies and third-party cookies for the main purposes of 1) web functionality, 2) web statistics, and 3) advertising. Some cookies are important for the proper functioning of the website. Cookies keep track of clients’ settings and make their shopping experience more convenient by e.g. recognizing their device and remembering their preferences and settings. Cookies are also used to collect usage data such as duration of session, pages viewed, if a transaction was made, and demographic data such as origin, gender and age. This information is used for analytical purposes and enables Roberttos.com to create the best shopping experience for our clients. The cookies we use do not collect any information that can be used to track or identify individuals.

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